Fractional leadership

Senior leadership for your business, without the full-time cost

Fractional COO, CFO and Digital Transformation Lead services for founder-led businesses. Grow your business without everything depending on you.

Does this sound familiar?

  • Everything important still comes through you.
  • Month-end is late, and you don’t fully trust the numbers.
  • Margins are shrinking and no one can explain why.
  • Your systems don’t talk to each other, so the team re-keys the same data.
  • Everyone is busy, but nothing gets finished.
  • You need senior leadership, but can’t justify a full-time hire yet.

Growth doesn’t solve problems. It exposes them.

Your business has outgrown the way it runs. That’s a structural problem, not a you problem, and structure is fixable.

Our fractional leaders step in at executive level for part of the week. They bring the structure, numbers and systems your business needs to grow, without you being the bottleneck.

Three ways we lead alongside you

Start with one, or combine them. Most founder-led businesses need operations, finance and systems to move together.

Fractional COO

Executive operational leadership that turns daily firefighting into a business that runs without you.

  • KPIs and a weekly accountability rhythm
  • Clear processes, roles and ownership
  • Works alongside your Operations Manager
Explore Fractional COO →

Fractional CFO

Numbers you can trust, cash you can see, and decisions you can make with confidence.

  • Monthly management accounts and board packs
  • Cash flow forecasts, budgets and reforecasts
  • Margin, pricing and cost analysis
Explore Fractional CFO →

Fractional Digital Transformation Lead

Connected systems that end duplicate data entry, manual work and spreadsheet chaos.

  • Systems review and technology roadmap
  • Xero, Cin7, WorkflowMax and Lightspeed implementations
  • Automation, AI and team training
Explore Digital Transformation →

Already have a COO or Operations Manager? We work alongside them as the glue that drives priorities, results and accountability.

Who we work with

Founder-led businesses that have outgrown the way they operate, typically with:

  • Usually 10 or more employees
  • Growing, but profit and processes aren’t keeping up
  • A founder still making most of the decisions
  • An Office or Operations Manager, but no executive-level operations or finance leadership

Industries we know well

  • Wholesale and distribution
  • Manufacturing and consumer goods
  • Importers
  • E-commerce brands and multi-channel retailers
  • Hospitality and quick-service restaurants
  • Professional services

How we work

Business first, then the systems. We fix the operating model, then use technology to lock it in, never the other way round.

1. DiagnoseReview finance, operations, people and technology together to find the root cause, not the symptom.
2. StabiliseFix what is actively costing you money, time or trust right now.
3. PrioritiseSequence the work by impact and ease, so early wins build momentum.
4. ExecutePut in the systems, automation, KPIs and ownership the business needs.
5. EmbedTrain your team and give leadership real-time reporting it can trust.
6. LeadOngoing reporting, insight and accountability, so the business keeps scaling without you as the bottleneck.

Meet the team who will lead your work

Each fractional lead brings a different strength. Choose who you would like to work with, or tell us your priorities on a discovery call and we will match you with the right person. Some clients work with one lead; others draw on the whole team.

Michélle Janse van Rensburg

Michélle Janse van Rensburg

Founder · COO and Digital Transformation Lead

16+ years moving founder-led businesses from firefighting to scalable, profitable operations, with 400+ implementations across 17 countries. Michélle has also served as an outsourced CFO and board member through business turnarounds.

Best fit: operations, systems, accountability and growth.
View Michélle’s LinkedIn profile →
Trisha Pillay CA(SA)

Trisha Pillay CA(SA)

Fractional CFO

A qualified chartered accountant with 10+ years leading group finance for property, investment and multi-entity businesses: management accounts, board reporting, budgets, cash flow, audits and tax compliance.

Best fit: financial clarity, reporting and cash control.
View Trisha’s LinkedIn profile →

What this looks like in practice

A 62-store quick-service restaurant group got roughly £10k a month back on the bottom line, with month-end reporting by the 2nd.
A distributor doubled its turnover in a year after its operations and systems were rebuilt around how the business actually runs.

Every business is different, and results depend on your starting point and how you implement the plan.

What clients and colleagues say

“There was never any hard sell. She took the time to get to know us, understand what we were trying to achieve and work within our budget… Her team took the time to understand our processes and how we operated, rather than simply expecting us to change everything to fit the system.”
Graham LaneDuckhams · ClientRecommendation on LinkedIn
“Michelle demonstrated exceptional professionalism, technical expertise, and a genuine commitment to delivering the best outcome. She kept communication clear and consistent throughout the project, making even the most complex challenges feel manageable. Michelle and her team have become our go-to experts for anything tech-related.”
Ashley GrinhamOperations Director, Bespoke 77 Ltd · ClientRecommendation on LinkedIn
“I really enjoyed working with Michelle on our IMS implementation… what stood out most was her approach whenever we hit a roadblock. Michelle was always looking for a way forward, often bringing a bit of creative thinking to problems rather than simply accepting the obvious answer.”
Jorge SilvaTechnology Director, Absolute Collagen · ClientRecommendation on LinkedIn
“Michelle is a rare combination of dreamer and realist. She is a natural entrepreneur with the ability to implement practical and high-impact solutions… With Michelle on your team, you should prepare for your business or project to be taken to the next level.”
Stefan BothaCEO, Optimi Group · MentorRecommendation on LinkedIn

Plans and pricing

Senior leadership sized to your business, from US$3,500 to US$8,000 a month. No long-term contract.

Starter

From US$3,500/month

Up to 1 leadership session a month

  • KPIs and accountability
  • Systems and process guidance
  • WorkflowMax operating platform
  • Digital transformation oversight
  • Email support
Book a discovery call
Most popular

Growth

From US$5,500/month

Up to 2 leadership sessions a month

  • Everything in Starter
  • Ongoing operational leadership
  • Process improvement and automation
  • Team accountability
Book a discovery call

Scale

From US$8,000/month

Up to 4 leadership sessions a month

  • Everything in Growth
  • Embedded operational leadership
  • Strategic execution
  • Priority support
Book a discovery call

Sessions are with your fractional COO, CFO or a specialist from the team, delivered remotely by video call. Optional on-site strategy days are charged separately. We confirm the right plan with you after your discovery call.

Frequently asked questions

What is a fractional executive?

A fractional executive is an experienced COO, CFO or transformation leader who works with your business for part of the week or month. You get senior leadership and accountability without the cost of a full-time executive salary.

How much time will you spend with my business?

It depends on your plan. Leadership sessions can be monthly, fortnightly or weekly, with support between sessions. We agree the right level with you after your discovery call.

We already have a COO or Operations Manager. Can you still help?

Yes. Many clients already have someone running day-to-day operations. We work alongside them, bringing structure, priorities and accountability so the plan actually gets delivered.

Do you work with businesses internationally?

Yes. We work with founder-led businesses around the world, and schedule sessions to suit your time zone.

Is there a long-term contract?

No. We work on a monthly basis. If we do not believe we can genuinely add value, we will tell you on the discovery call.

Which fractional service do I need?

If you are not sure, start with a discovery call. We will look at where your biggest bottleneck sits, in operations, finance or systems, and recommend where to begin.

Has your business outgrown the way you run it?

Book a free discovery call with Michélle and her team. We’ll find your biggest bottleneck and show you where we would start.

Book a free discovery call