Fractional Digital Transformation Lead

Fractional Digital Transformation Lead

Connected systems, automated processes and reporting you can trust, led by someone who puts your business first and the technology second.

Signs you need a digital transformation lead

  • Your systems do not talk to each other.
  • The team keys the same data into more than one place.
  • Too much of the business runs on spreadsheets.
  • You have no confidence in your inventory figures.
  • Reports do not match reality.
  • You know you should automate, but not what to automate next.
  • A previous software project stalled or never delivered.

Business first, then the systems.

New software will not fix a broken process. We fix the operating model first, then use technology to lock it in, never the other way round.

Your fractional lead owns the roadmap, manages the project and makes sure your team actually adopts the new way of working.

What this gives you back

Get systems that work together, without running the project yourself

Before, 7 jobs land on you every week. After, you carry 2.

Before

Everything runs through you
  • Researching software options
  • Sitting through vendor demos
  • Managing the project plan
  • Moving data between systems
  • Training the team
  • Fixing broken integrations
  • Chasing people to use the new system

After

Michélle and her team take the weightWe handle
  • Systems review and roadmap
  • Software selection and vendor management
  • Project management through to go-live
  • Data migration and integrations
  • Team training and adoption
  • Dashboards and reporting
You keep
  • Approving the roadmap and budget
  • Championing the change
Your timeHandled by Michélle and her team

What your digital transformation lead does

From choosing the right systems to getting the team confident on day one.

Review and roadmap

  • A review of your current systems and processes
  • A clear technology roadmap, in priority order
  • Honest advice on what to keep, replace or connect

Implementation

  • Projects run in clear stages: discovery, set-up, data migration, testing and go-live
  • Named owners, timelines and risks tracked
  • Xero, Cin7, WorkflowMax, Lightspeed and connected apps

Automation and AI

  • Integrations that end duplicate data entry
  • Automated workflows and approvals
  • Practical AI where it genuinely saves time

Adoption and reporting

  • Focused team training, often in as little as an hour
  • Real-time dashboards leadership can trust
  • Support while the new way of working beds in

We are an implementation partner for several of the platforms we recommend. We always recommend what fits your business, and we will tell you upfront where we have a partnership.

How it works

1. Discovery callWe talk through your systems, frustrations and growth plans.
2. DiagnoseWe map how work and data really flow through the business.
3. RoadmapYou get a prioritised plan, starting with the changes that save the most time and money.
4. ImplementWe lead each project from set-up to go-live, with your team involved throughout.
5. EmbedTraining, reporting and ongoing support make sure the change sticks.

Your digital transformation lead

Michélle has led 400+ implementations across 17 countries. On your discovery call, we will confirm she is the right fit for your project, or introduce you to the right person from the team.

Michélle Janse van Rensburg

Michélle Janse van Rensburg

Founder · COO and Digital Transformation Lead

16+ years moving founder-led businesses from firefighting to scalable, profitable operations, with 400+ implementations across 17 countries. Michélle has also served as an outsourced CFO and board member through business turnarounds.

Best fit: operations, systems, accountability and growth.
View Michélle’s LinkedIn profile →

What this looks like in practice

A 62-store quick-service restaurant group got roughly £10k a month back on the bottom line, with month-end reporting by the 2nd.
A distributor doubled its turnover in a year after its operations and systems were rebuilt around how the business actually runs.

Every business is different, and results depend on your starting point and how you implement the plan.

What clients and colleagues say

“There was never any hard sell. She took the time to get to know us, understand what we were trying to achieve and work within our budget… Her team took the time to understand our processes and how we operated, rather than simply expecting us to change everything to fit the system.”
Graham LaneDuckhams · ClientRecommendation on LinkedIn
“Michelle demonstrated exceptional professionalism, technical expertise, and a genuine commitment to delivering the best outcome. She kept communication clear and consistent throughout the project, making even the most complex challenges feel manageable. Michelle and her team have become our go-to experts for anything tech-related.”
Ashley GrinhamOperations Director, Bespoke 77 Ltd · ClientRecommendation on LinkedIn
“I really enjoyed working with Michelle on our IMS implementation… what stood out most was her approach whenever we hit a roadblock. Michelle was always looking for a way forward, often bringing a bit of creative thinking to problems rather than simply accepting the obvious answer.”
Jorge SilvaTechnology Director, Absolute Collagen · ClientRecommendation on LinkedIn

Plans and pricing

Senior leadership sized to your business, from US$3,500 to US$8,000 a month. No long-term contract.

Starter

From US$3,500/month

Up to 1 leadership session a month

  • KPIs and accountability
  • Systems and process guidance
  • WorkflowMax operating platform
  • Digital transformation oversight
  • Email support
Book a discovery call
Most popular

Growth

From US$5,500/month

Up to 2 leadership sessions a month

  • Everything in Starter
  • Ongoing operational leadership
  • Process improvement and automation
  • Team accountability
Book a discovery call

Scale

From US$8,000/month

Up to 4 leadership sessions a month

  • Everything in Growth
  • Embedded operational leadership
  • Strategic execution
  • Priority support
Book a discovery call

Sessions are with your fractional COO, CFO or a specialist from the team, delivered remotely by video call. Optional on-site strategy days are charged separately. We confirm the right plan with you after your discovery call.

Frequently asked questions

What is a fractional digital transformation lead?

A fractional digital transformation lead is a part-time senior leader who owns your systems and process improvement. They choose the right technology, manage implementation, and make sure your team adopts the new way of working.

Which systems do you work with?

We work with Xero, Cin7, WorkflowMax, Lightspeed and a wide range of connected apps for approvals, receipts, reporting and automation. We will recommend what fits your business, not a one-size-fits-all stack.

Do you only manage projects, or do you also set up the software?

Both. Your fractional lead owns the roadmap and the project, and our implementation team can set up, migrate and connect the systems.

Will this disrupt the business?

We plan each change in stages, test before go-live, and train your team so the switch is as smooth as possible. We agree the timing with you to avoid your busiest periods.

Do you work with businesses internationally?

Yes. We work with founder-led businesses around the world, and schedule sessions to suit your time zone.

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Ready for systems that work together?

Book a free discovery call. We’ll look at how your systems and processes fit together and show you where we would start.

Book a free discovery call